Tips for completing this troubleshooting step:.Only continue to step 2 if you are the host and/or have scheduling privileges for the host of the meetingĬheck the list of your upcoming meetings to verify if the error meeting's ID is on the list.Contact the host of your Zoom meeting, and ask them to contact the ITS Service Center regarding this issue.If updating your app does not work, and you are not the host of the meeting / do not have scheduling privileges for the host, you will be unable to troubleshoot further.Update your Zoom desktop or mobile app and try to join the meeting again If you encounter this error, try the following troubleshooting steps in the listed order below (starting with step 1) until the error is resolved. You can still schedule meetings in the Zoom client, and share links to those meetings in the Learning Management System.You encounter an error when attempting to join a Zoom meeting: ' Unable to join this meeting.

If you are an instructor hosting meetings through Blackboard or Canvas and you encounter this issue, it may be easier to bypass the integration until this issue can be resolved. You may need to copy that information and join through the Zoom client. If you are joining a meeting through Blackboard or Canvas, the ID and passcode are available to instructors through the Zoom menu.

If the host provides you with a meeting ID and passcode, you can click 'Join' in the Zoom client and it will prompt you to enter the necessary information. If the host provides you with a meeting link, you can click on that link and it should take you directly into the meeting. That will send you to a campus web form, where you should be able to log in as you normally would. On the SSO screen, enter the domain 'csuchico' so that the full domain reads as If you are prompted to log in, select 'Sign In with SSO' Android users: Download the Zoom mobile app for Android.iPhone or iPad users: Download the Zoom mobile app for iOS.Desktop users: Download the Zoom client.If you are on your own device, select one of the options below: If you are on a University-owned computer, Zoom should already be installed. Currently the Zoom integration does not work well for users who encounter this email mismatch. To work around this, please log into Zoom directly. If you encounter this error while attempting to join a Zoom meeting through Blackboard or Canvas, it's likely that your Zoom profile and your Blackboard or Canvas profile have different email addresses set.

Zoom meeting id invalid